New App: Get the Conversation Going with Chatway
Our newest addition to the Duda App Store, Chatway, is a live chat app that helps you deliver prompt responses to online customers and visitors. Live chat can boost your clients’ online conversions, reduce cart abandonment, and improve the overall satisfaction and loyalty of their audience.
Interactions and customer success from the very 1st chat
The Chatway app delivers quality online customer service at the right timing. Its chat capability lets you interact with visitors to ensure they’re satisfied, and to offer help if they need assistance or info. And the best thing about it? You can add it to any site of any business, from eComm to service-based and even startup sites to drive interactions with your client’s audiences from the very first conversation.
Key Chataway features your clients can leverage
- Make it your own - Customize the chat widget's appearance to align perfectly with your client's brand.
- Offer real-time customer support - Provide instant responses to online customers to promptly have their questions answered or issues resolved.
- Get leads the easy way - Collect email addresses of visitors with a pre-chat form before starting a conversation.
- Enhance the conversation with files & media - Exchange files and media within the chat for improved support.
- Get priceless support Insights - Gain insights into support activities and agent conversations within a selected period in just one click.
- Keep the conversation anytime, anywhere - Chataway offers native
iOS and
Android apps, so your client can keep supporting customers when they're on the go.
Start for free and enjoy a seamless integration
Chatway is available for free, and you can always upgrade later to accommodate your client’s growing customer success needs. In addition, the app integrates seamlessly with your client’s site and social media accounts to offer a consistent support experience across multiple channels.
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